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The Role of AI in Digital Marketing: What Small Businesses Should Know

Writer: Ana  BarreraAna Barrera

AI is transforming home service Business

AI can be a game changer for home service businesses marketing. If you are not using it, your competitors will. According to research, 83% of small business owners are looking to integrate AI solutions into their marketing in 2025.


The good news is that many of these tools are surprisingly affordable and user-friendly.

As a marketing expert, I have helped small business owners understand the impact of AI on their business and how they can leverage it to improve their marketing.

Let's review the top AI tools for marketing and how you can use them as a plumber, carpenter, contractor, or other home service business.


Practical AI Tools You Can Start Using Today!

1. AI-Powered Chatbots: 24/7 Customer Service

One of the most accessible AI tools for small businesses is chatbots. Imagine being able to respond to customers inquiries 24/7, even while you are sleeping.


Chatbots like Tidio, MobileMonkey and ManyChats can handle a wide range of tasks like basic customer inquiry, booking appointments, and even providing quotes for common services.


These chatbots excel at answering frequently asked questions about your business, and they integrate easily with websites and social media platforms.


2. AI Content Creation and Social Media Management

ChatGPT, Gemini, and similar AI tools have transformed how local businesses approach their content strategy. These tools can help you draft engaging social media posts for Facebook, Twitter, and other platforms. You can also use these tools to create home maintenance tutorials, how-to guides, and blog posts on your website.

Similarly, you can use them to generate compelling email newsletter content for your customer base. However, while AI can help create initial drafts, it is essential to add your own expertise and personal touch for authenticity.


3. Visual Content Creation

Visual content like images and videos is essential for conversion. AI tools like DALL-E, ImageFX, InVideo make it easier to create professional visual content to engage your customers.

These tools are great for generating custom visual content for your marketing campaigns. They can create images or videos fo your landing pages, blog posts and project showcases.


4. Local SEO Enhancement 

AI-powered tools like Semrush and SurferSEO have revolutionized how local businesses approach search engine optimization. These tools allow you to identify popular search terms in your service area.

They can analyze your website, track keyword rankings, and recommend improvements. You can also use AI SEO tools to generate content topic suggestions based on search volumes, competition, and seasonality.


5. AI in Ad Campaigns

Google Ads and Facebook Ads provide AI tools that can create more efficient ads by targeting the right audience. AI advertising tools like Google Ads Smart Bidding can analyze available data to adjust bids and allocate your budget more efficiently.


Getting Started with AI for Marketing

Starting the journey to implement AI in your marketing doesn't have to be overwhelming. Begin with one AI tool that addresses your biggest pain point, whether it's social media posting or SEO. Test the result and adjust your approach based on what works for your business.

Always remember to maintain your personal touch. The output from AI may not 100% be what you want, so you should review and tweak it as you see fit.


Need help? At Succession Marketing, we help local home service businesses improve their marketing with AI and other strategies with our Done-For-You Marketing.


Contact Succession Marketing at Ana@SuccessionMarketing.com for a free consultation.

 
 
 

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